issue's flight plan...
Get Free Garmin Bonus with Your Satcom System
now for your free gift. Order the new Aircell ST 3120 Transceiver
for MagnaStar® or ST 3100 System below by June 30, 2004, and get
your choice of two Garmin gifts - FREE! Take this opportunity to
get reliable global Satcom for a fraction of what you've been paying...
Step 1: Start saving with Aircell Satcom. When you're in flight,
you can't afford to be out of touch. But you don't want to pay
$4, $6 or $9 a minute to make a phone call from your aircraft.
With Aircell, you don't have to. It's easy to add one of our Satcom
systems during routine maintenance or when complying with FAA mandates
such as DRVSM or TAWS. Save as much as $8 per minute on every call
you make! And when you order the Aircell ST 3120 Transceiver for
MagnaStar or ST 3100 System by June 30, 2004, you get a new Garmin
iQue GPS personal digital assistant or Garmin Rino GPS radio system,
Step 2: Choose Your Satcom Solution: Choose the ST 3100 System
(ST 3100, Iridium antenna, cordless handset and extra handset of
your choice, qualifying Silver Service rate plan) for a compact,
yet complete Satcom solution. It's ideal for fixed-wing or helicopter
operators looking for a cost- effective, reliable communications
tool. Or choose our new ST 3120 Transceiver for MagnaStar systems.
Compact and easy to install, the ST 3120 expands the capability
of a MagnaStar phone - giving you two new channels of global satellite
voice and data telecommunications worldwide. Regardless of which
Aircell Satcom solution you choose, you get the famous Aircell
Step 3: Act Now for Your Free Gift! Order either Aircell Satcom
solution by June 30, 2004, and get your choice of either the new
Garmin iQue 3600 PDA or two Garmin Rino 120 GPS radios, free of
charge! For affordable Satcom, call right now: US & Canada east
of the Mississippi River, Bill Darbe: 913.780.3488; US & Canada
west of the Mississippi River, Dan Prosser: 720.564.0957. Distributed
internationally by Avionics Services & DAC International. For helicopters,
contact Dallas Avionics.
full details online at http://www.aircell.com/promo/3120b.php
Welcome to the Spring 2004 issue of the Aircell Conference
Call. You will receive these newsletter updates from
time to time, when Aircell has news and information for
you. This is your source for company news, sales and
marketing programs, technical tips, and other things
you need to know.
If you received a sample printed copy of this newsletter,
subscribe online to receive future copies by e-mail.
Just visit http://www.aircell.com, then enter your e-mail
address in the subscription box at the page bottom. It's
Duncan Aviation-Lincoln is Aircell Dealer of the Year
to their outstanding service and sales, Duncan Aviation in
Lincoln, Neb., was named the Aircell 2003 Sales Dealer of
the Year. According to Ron Hall, Avionics Sales Representative
at Duncan Aviation, "It is simply a question of value for
our customers. Aircell is a known quantity within the aviation
industry, and as such, provides the product, the service
support and peace of mind our customers demand - and all
at a reasonable price. This is exactly what our customers
expect from us!" Previous winners of the award were Raytheon
Aircraft Services in San Antonio, TX, and Elliott Aviation
of Moline, Ill.
Duncan Aviation is full-capability aircraft service provider
with 1,800 employees supporting the aviation needs of government
and business operators and other service providers. Aircell
commends Duncan Aviation on their excellent avionics department
and their service commitment to their customers. Bill Peltola,
Aircell Vice President of Sales and Marketing, said, "We
work hard at Aircell to give the customer the high quality
that Duncan Aviation customers have come to expect."
Cordless Handset Now Available
untethered mobility in the cabin with the new Aircell Cordless
Handset. Finally free yourself from tangled, tripped-over
cords. With its rechargeable battery and comfortable size,
the cordless handset provides you with exceptional new calling
convenience. It's even easy to install. This new cordless
handset is a direct-fit replacement for our corded handsets,
and it comes in the familiar Aircell gray or beige.
The Aircell Cordless Handset is ideal for any application
where you want the freedom to move about the cabin while
calling. It's available for shipment, so order yours
all handsets at http://www.aircell.com/products/prod_handsets.php
Faxing Solution for Iridium Satellite Network
the fax, ma'am. Sometimes you just have to see the facts
in writing. In that case, nothing but a fax will do. This
is especially true for government and business aircraft users,
who depend on faxes. While you've always been able to fax
over Aircell's USA cellular network, facsimile service hasn't
been possible over Iridium's global satellite network - until
Enter the new On-Go uniHub. About the size of a portable
CD player, plug in this compact adaptor and start taking
advantage of low-cost faxing. The uniHub is compatible
with standard fax machines worldwide. Steve Niessner,
Senior Applications Engineer at Aircell, recently tested
the uniHub with Aircell products and the Iridium network. "The
uniHub, in conjunction with On- Go's service, provides
yet another capability for Aircell customers' Iridium-based
phones," said Niessner, "namely, the ability to send
a fax from anywhere on earth, in the air, or on the ground."
Aircell Sales at http://www.aircell.com/sales/
Aircell Adds Another Technical Support Expert
the Technical Support group's recent addition of Ken Klein,
dealers and users can count on even more expert answers.
A licensed pilot, Ken has "wide knowledge about general aviation
and business aviation." He can expertly answer dealers' questions
about component location, plus answer users' questions about
integrating Aircell systems with PDAs or laptops.
Formerly with Stevens Aviation, Ken has 18 years of aviation
experience, including 9 years of supervising avionics installations,
and 5 years of customer support. Holding an A&P (airframe & powerplant)
license, Ken has "probably touched every part of the aircraft,
at one time or another." When not busy helping you, Ken and
his family of 5 enjoy outdoor recreation in Colorado. They
ski and snowboard in winter, and off-road in warmer months.
So let Ken help with your technical support needs, but let
him off the phone once in awhile.
Technical Support at http://www.aircell.com/service/
See Aircell at Leading Industry Trade Shows
can see Aircell products and representatives at the leading
aviation industry trade shows. Stop by, say hello, see what's
new. Aircell will be at LABACE 2004, represented by Avionics
Services in their booth. The Latin American Business Aviation
Conference and Exhibition (LABACE 2004) is April 15-17 in
Sao Paulo, Brazil. Next is the Aircraft Electronics Association
(AEA) European 2004 Regional Meeting. This AEA meeting is
May 23-24 in Geneva, Switzerland.
EBACE 2004 immediately follows May 25-27. The European
Business Aviation Convention and Exhibition (EBACE 2004)
is also in Geneva, Switzerland; see us in booth number
7632. The NBAA Regional Forum is June 24 in Chicago,
Illinois. Aircell will also be on hand for this National
Business Aviation Association (NBAA) Regional Forum.
For the rest of our 2004 trade show schedule, be sure
to visit our Web site.
Technical Tip about Toll-Free Calling
Iridium callers reach toll-free numbers? It all depends. "When
a company sets up its 800 services, it can choose which calls
it will accept, such as free calls from international customers," said
Bill Nielson, Aircell Technical Support Manager. "This is
not something controlled by Aircell or Iridium."
"An aircraft with an Iridium phone is like its own 'flying
country' - with all calls from the air treated as international
calls," he added, "so a call to an 800 number may not connect,
depending on who you're calling." One example is Aircell's
888 number, which international callers cannot reach. However,
Iridium callers can reach Aircell toll-free by dialing AIR1
(2471). Visit our Web site for more Frequently Asked Questions
(FAQs) and Technical Tips.
more tips at http://www.aircell.com/service/serv_tips.php